Long-term goals for a dental practice should include building valuable patient relationships. One of the challenges constantly faced, is how to get the patient to say yes to treatment. At TGNA, we work with you to develop these essential business skills. One strategy you can try is to initiate the “why, what and how”. WHY ...
A survey conducted by CareerBuilder has revealed that just over 50% of all job candidates admit to bending the truth during the hiring process. So, if one out of every two candidates might be less than honest when sharing their past experience, or altering some or all of their entire resume, what are things you...
For decades, motivating teams was focused on promotions, raises and bonuses. With the changing demographics, today’s workforce teams are looking for a greater reason to stay engaged and committed to their place of work. Teams are searching for workplaces that give an emotional impact more so than a financial one. Here are some ways to...
We all know the common saying that, “communication is key”. The popular saying applies to almost every industry, and at TGNA, when it comes to dentistry – we agree! Although it can be easier said than done, let’s discuss how to avoid communication breakdowns in your dental practice. Here are three ways you can implement strong...
How would it be if all our patients accepted our treatment recommendations without having to be pressured, without stress or rejection? Why do dental patients reject appropriate treatment? Why do they nod their heads in agreement clinically, yet somehow never get around to proceeding with treatment? The success of a dental practice is completely dependent...
Case presentation begins with setting the stage for success – build an atmosphere with the dental team of learning, how to show patients we care, and to take all negativity out of communication about dentistry and overall health. Some people view the patient-dentist relationship as adversarial. To counter this mindset, every aspect of your case presentation...
