Choosing the “right person” isn’t only about qualifications. That’s why we conduct job interviews – to get a sense of what a person is like. Some people are naturally outgoing and enthusiastic. Others are more measured in their approach to human contact. Yet both people might share the same basic qualifications in terms of schooling,...
Last year, more than forty percent of business owners in Canada reported bad hires that had cost them upwards of twenty-five thousand dollars over the course of employment and through the replacement process. Bad hires come in all shapes and sizes. Some make false claims on their resumes and are just not qualified for the...
Keeping your patients happy should be your number one priority as a dental practice. Spend your time giving your patients quality care will make their experience unforgettable! Here are a few helpful tips to keep them happy: Remember your patients! This makes the experience personable when you remember their names and what is happening in...
One of the top questions our coaches receive in the area of dental practice management is; “How can I motivate my team members?” All leaders agree and believe that motivation is critical to increasing employee performance and productivity. The assumption that only some employees are motivated is false. Research indicates that all behavior is motivated. By recognizing...
Ever heard the saying “every great team, needs a great coach?”. A dental “coach” or consultant can provide insightful information about your dental practice involving business optimization, patient care, human resources and more! Think of a dental consultant as a “fresh pair of eyes” for your practice. A new perspective can help get you thinking...
