Consistently, studies have shown that patients rate their service satisfaction based on the depth of their emotional connection through personal and proactive communication and rate this as “very important” on the scale of what they expect from a dental practice. Visiting the dentist can often cause the emotions to run high in anxiety, dread, fear,...
The “Role of a Treatment Coordinator Workshop,” held on September 26 and 27, 2019, was a pivotal event designed to elevate the skills and understanding of treatment coordinators in the dental field. This workshop offered a comprehensive exploration of the vital responsibilities that treatment coordinators hold within a dental practice. Attendees were immersed in a...
While it is always great to attract new patients to our practice, keeping these patients must also be on the forefront of our mind if we plan to keep a thriving and growing practice. We place a higher importance on our senses than we give them credit. Sight, smell, hearing and touch play a major...
The “Office Manager, Your Role Your Results Workshop,” held on September 12 & 13, 2019, was an impactful event designed to empower office managers with the skills and knowledge necessary to excel in their roles. This workshop provided an intensive, hands-on experience where participants learned how to navigate the complexities of office management with confidence...
We love inspiring education and change! This month our team member and Team and Leadership Coach Lori, spent an afternoon working with Dr. Mark Olivito & Associates for their continuing education day! Check out their big smiles! The fall season is upon us and it’s a great time to initiate change in your dental practice! Contact...
Your practice has worked hard to have a cutting-edge image. You have the most up-to-date equipment, a highly skilled dentist. Your office is beautiful, with modern décor and patient conveniences. The business team is professionally dressed with style. Every little detail has been considered to ensure that your practice attracts new patients and builds their...
