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September 2019 - Dental Consultant | Dental Practice Consultant | Dental Coaching | Dental Speaker

How to Exceed Your Patient’s Expectations

Consistently, studies have shown that patients rate their service satisfaction based on the depth of their emotional connection through personal and proactive communication and rate this as “very important” on the scale of what they expect from a dental practice. Visiting the dentist can often cause the emotions to run high in anxiety, dread, fear,...

New Patient Experience: What they see

While it is always great to attract new patients to our practice, keeping these patients must also be on the forefront of our mind if we plan to keep a thriving and growing practice. We place a higher importance on our senses than we give them credit. Sight, smell, hearing and touch play a major...

tgnapracticemanagement-inspiring-change-this-fall-season

We love inspiring education and change! This month our team member and Team and Leadership Coach Lori, spent an afternoon working with Dr. Mark Olivito & Associates for their continuing education day! Check out their big smiles! The fall season is upon us and it’s a great time to initiate change in your dental practice! Contact...

New Patient Experience: What they feel

Your practice has worked hard to have a cutting-edge image. You have the most up-to-date equipment, a highly skilled dentist. Your office is beautiful, with modern décor and patient conveniences. The business team is professionally dressed with style. Every little detail has been considered to ensure that your practice attracts new patients and builds their...