COVID-19: SURVIVAL GUIDE

COVID-19 Survival Guide

Please browse between the different COVID-19 Phases in Dentistry.

<— Please browse between the different COVID-19 Phases in Dentistry. —>

COVID-19- Heroes of Healthcare– DENTISTRY

*Photos taken are not intended for a critique of protective wear and are out of operatory to protect patient privacy.

In my thirty 30 years of passion and commitment to the dental profession, I’ve NEVER been so proud and inspired by the heroic choices dental professionals are making to be an ESSENTIAL part of the overall health care team.

COVID-19- Heroes of Healthcare– DENTISTRY

*Photos taken are not intended for a critique of protective wear and are out of operatory to protect patient privacy.

In my thirty 30 years of passion and commitment to the dental profession, I’ve NEVER been so proud and inspired by the heroic choices dental professionals are making to be an ESSENTIAL part of the overall health care team.

Maximize Isolation with a Defined Role and a Weekly Plan

Sample Covid-19 Administrative Team Member Responsibilities

Job Title: COVID-19 Admin Team Member Department Administration
Employee Name: Date Updated:
Hours Required: State COVID-19 hours Status: Employed

During the current COVID-19 shutdown, you may have a team member who was left on the payroll and is working in isolation at your dental practice. This role is a temporary position during the shutdown to help streamline and deliver effective communication. This communication includes: keeping the practice phone lines answered, sending week-by-week updates to your team and patients, and conveying the message that only emergency cases will be seen during this time.

Online Marketing Tips During COVID-19

Book a Free 30-Minute Online Marketing Audit Live with Gavin Mohan 🙂 1-on-1! Click Here!

Health and safety measures for COVID-19 have required you and the dental profession to close your physical doors. Your first impulse is to pull back your online marketing. Thinking about it, you realize… as more offices retreat offline… and more patients surf online, there is a real opportunity to stand out and hold attention. As time goes by in isolation, that opportunity becomes your only sanctuary. Patients are accustomed to their regular visits. That is when your brand comes to mind and is shared among referrals. With the next time visit unknown, your resources have to pivot, innovate and grow online. In marketing, the last ones standing are the first ones soaring when the economy returns. You are deciding now, how far ahead or how far behind you will be when dentistry is back! Our marketing partner, Ripe Resolution, is here to help our clients stay ahead and keep their business striving online:

How to Do a Patient Video Message


The importance of addressing and communicating with your patients today is more critical than ever. Isolation can feel depressing, and the fear of the unknown only makes it worse. Now is the time to let your patients know that you are there for them! Click here for our past post on staying in contact with your patients during isolation, and see below for an example video.

Tips for Coping in Isolation


It has been a few weeks of isolation and instead of being bored at home, do something valuable with your time! The key is not continually watch the “death counter” of this virus. Doing that will only depress you and add the stress of the unknown. See the positive and see the NOW, as opposed to worrying about a future we cannot predict. Find ways to feel blessed that you are safe in your home and healthy. You can also make the best of family time, bonding and getting creative with how to function in isolation.

Digital Contactless Patient Experience

As dentistry reopens with a phased approach to expand beyond emergency care, it is critical to be aware of the changes and guidelines of the Contactless patient experience and incorporate COVID-19 screening process.

Previously we outlined the contactless patient experience. Below is a simplified cycle of care using a revolutionary practice app that will automate the patient experience to reduce paper and overcome manual inefficiency.

Team Focused COVID-19 Tips: DISC Resource

As you carryout preparations for your return to dentistry, i.e. manage your checklist, order your PPE, master donning and doffing technique, etc., don’t lose sight of your team. Anticipating and addressing the needs of your team members and positively leading them through change will make for a smoother transition back to business.

How To Be Successful In An OHS Inspection

After months of operational uncertainty and preparing for the new normal of dentistry, we are proud to share that many of our clients have had successful Occupational Health and Safety (OHS) inspections! We are so proud of their diligence and commitment to rebuilding their practice facing numerous new obstacles and expectations.  

How to Integrate and Bring Back Hygiene

We know it’s been a challenging past few months, but we are happy to see that almost all dental practices have officially reopened. We continue to build and develop strategies in our “New Normal” stage of our COVID-19 Survival Guide. If you haven’t already, now’s the time to start calling back and integrating your Hygiene team.

IPAC – More Than Just a Manual!

As we transition into a new normal of dentistry, IPAC has become more crucial than ever before. While dentists continue to navigate their way through the COVID-19 pandemic, they are more prone to having an on-site audit from public health due to the contact tracing and asymptomatic tendencies of this virus. We want to be sure that your practice is prepared by offering two new modules. Whether you need help with manual creation or would like an audit of a manual already in place, we’re here to offer our support. 

Last Chance to Access The Transitions COVID-19 Digital Patient Experience: Xcare.app

Greetings on COVID day #82 with the Transitions Group COVID-19 Survival Guide. Over the past 10 weeks, we have aligned and collaborated with colleagues that have solutions and services to simplify and streamline the New Normal of COVID-19 in the dental practice. The company is called Xcare and they have  launched an app to comply and automate the contactless patient experience.

Possible Implications for Returning to Practice from Dr. Robert Carroll

On behalf of our Transitions Group team, thank you for attending yesterday’s Town Hall. If you missed the session, please click here for the Town Hall webinar recording. Our guest speaker, Dr. Robert Carroll, provided valuable information about dentistry’s new rule with public health as part of our COVID-19 survival discussion. He is the chief dental advisor of SterilWize and has been practicing dentistry for over 30 years. He is also a fellow of the International College of Dentists, the American College of Dentists, and the Pierre Fauchard Academy. Below is an article Dr. Carroll would like to share with you.

Digital Contactless Patient Experience

As dentistry reopens with a phased approach to expand beyond emergency care, it is critical to be aware of the changes and guidelines of the Contactless patient experience and incorporate COVID-19 screening process.

Previously we outlined the contactless patient experience. Below is a simplified cycle of care using a revolutionary practice app that will automate the patient experience to reduce paper and overcome manual inefficiency.

Team Focused COVID-19 Tips: DISC Resource

As you carryout preparations for your return to dentistry, i.e. manage your checklist, order your PPE, master donning and doffing technique, etc., don’t lose sight of your team. Anticipating and addressing the needs of your team members and positively leading them through change will make for a smoother transition back to business.

IPAC – More Than Just a Manual!

As we transition into a new normal of dentistry, IPAC has become more crucial than ever before. While dentists continue to navigate their way through the COVID-19 pandemic, they are more prone to having an on-site audit from public health due to the contact tracing and asymptomatic tendencies of this virus. We want to be sure that your practice is prepared by offering two new modules. Whether you need help with manual creation or would like an audit of a manual already in place, we’re here to offer our support. 

SHUT DOWN

ISOLATION

CABIN FEVER

NEW NORMAL

RE-BUILD