After 30 years of dentistry and having had some bad consulting experiences that left a bad taste in my mouth, I decided to have an assessment and allow Transitions Group to look at my practice. The decision that I made to have Transitions work with my practice actually put a smile on my face. The coaching team created a strategic plan to support myself and the team with our goals. After some incredible coaching sessions, there was a very different “air” in the office. There was no longer a “Sword of Damocles” hanging over the team’s head.
There was a great sense of freedom that I hadn’t had for a long time and I wished that I had done this years ago. The practice had an overall increase of 48% from where we started. It was well worth my investment. My team now has the leader that they need and the practice provides consistent patient care.
DR. WIEDER Glen Falls, NY
Dr. Brian Smith was introduced to the Transitions team by our Chief Visionary Officer, Lisa Philp, at the University of Toronto Dental Program. In 2006, Dr. Smith purchased Burnham Dental and wanted the practice to reach it’s full potential. Dr. Smith’s goals:
- Assess the fair value of the practice
- Identify the potential and future earnings of the practice
- Organize the ownership transfer
- Set up the proper systems for his team
The Transitions coaches refined roles, implemented systems and expanded the hygiene program. In 2012, Transitions completed an updated practice assessment. Following that, his goals were to build a new office, find the ideal associate for the practice, work four days per week, consider expanding hours, and implement new private check-out stations. Transitions executed a plan to meet his goals, resulting in a beautiful new, modern office. They achieved a 13% increase in active patients. All of his short and long term goals were met.
DR. BRIAN SMITH, Peterborough, ON
My journey with Transitions Group started in October 2011, as I ventured on the path of opening a new practice. My local Benco representative recommended that I meet with someone from Transitions as I knew the daily running of a practice but had never been “the boss”.
The team of coaches at Transitions formulated a brand new coaching module for my “not so traditional” start-up practice. I learned to create a cohesive team that I can properly lead. It was nice having a coach with me almost 24/7 as I ventured through this unchartered personal territory. During my first three months of being open I obtained 396 active patients who are continually referring friends and colleagues.
As each day passes and I continue to smile on my way to work, I must thank Transitions for setting up my team to succeed and my office to flourish.
DR. NEAL Richmond, VA
After being unfocused and disinterested in my practice, I decided to move ahead with a coaching program with Transitions at the recommendation of my Benco TR. As a result of Transition’s program, I am happy to report that the practice is really blossoming! We’ve made some personnel changes that improved the hygiene department and the practice as a whole has dramatically improved. We have had some of our best “financial months” in 3 years, which is a huge pressure reliever. Most importantly I am more engaged, involved and happy with the practice since I set up shop over 25 years ago!
I am a tremendous fan of what you have done for us, and there is plenty more to do!
DR. LESSNE Arlington, VA
Dr. Mark Olivito & Dr. Jillian Faraci are the dentists of Olivito Dentistry Professional Corporation. The office has over 3400 active patients, and strives to treat those patients with the utmost respect and provide the highest quality of clinical care. Our coaches started working closely with Olivito Dentistry in order to shift their team momentum into high gear. Since then, the air in the office has changed tremendously, and is now the “best it has ever been”. One of our most popular programs; “The Communication Toolbelt” has brought their team to new heights.
Their hygiene department has been a focus, resulting in a 32% increase in hygiene production per hour. We look forward to continuing the partnership with Olivito Dentistry Professional Corporation, and, together, achieving their goals as a team.
DR. MARK OLIVITO, Kingsville, ON
Dr. Anil Patel, owner of North Care Dental Clinic, wanted to transform his dental practice from good to great! Dr. Patel’s goals for his practice were to have:
- A well-organized office with adequate systems
- A highly focused team that provides quality work
- A clear understanding of the requirements for industry standards
Working alongside the Transitions Group coaches, concentrated effort went into providing Dr. Patel’s team with both a productive and enjoyable work environment. They have now become a united front sharing common goals which they continue to meet or surpass. After experiencing both our Synergistic Team Coaching and Signature Program, North Care Dental Clinic has achieved both their short and longterm goals. Dr. Patel received a sizable return on investment of a 10% increase every 18 months, as well as a 30% increase in case acceptance.
DR. ANIL PATEL North Bay, ON