- Date: Sept 17 & 18, 2020
- Time: 9:00am - 4:30pm
- Category: Workshop
- Host: Transitions Group North America
- Title: Practice Management – Your Role and Your Results
Event Description:
A manager or team of managers has significant impact on the communication, practice metrics and key systems for daily operations. Learn how to be a self-managed leader who knows what to stop start or continue in order to have progress and momentum towards the practices’ unique goal.
Educational Objectives:
- Define the role of the Office practice manager and how it fits into model of practice
- Objectively assess the rules of change and how to implement and manage change.
- Know the importance of knowing and leading the team, patients and practice to the vision
- The Key conversations of a Manager and how to use them in the right context
- Skills and characteristics of the power of influence for managing behavior.
- Implement structure for a culture of clear accountability
- Understand the key practice metrics and how they relate to operations
- How to intrepret tracking devices and monitors to celebrate Wins, progress and areas to focus on.
Additional Notes: Continental Breakfast & Lunch will be provided
Refund & Cancellation Policy: All cancellation requests must be submitted in writing. A full refund, less $50.00, non-refundable administration fee per person will apply to all cancellations with 30 or more business days’ notice. Less than 30 business days’ notice-no refund will be issued.
CE Credits: | 14 CE Hours |
Venue: | TGNA National Training Centre |
Location: | 1391 Ontario St, Burlington, ON L7S 1G2 |
Country: | Canada |
Map Link: | TBD |
Cost: | $699.00 +Tax (where applicable) |
Additional Notes: | Continental Breakfast & Lunch will be provided. |
Maralee is an accomplished dental professional who works hard to build strong working relationships with dental practices. After graduating from the Dental reception course at VCC in Vancouver, BC she soon found herself providing opportunities for professional development with dental offices.
After spending the last 17 years combined experience as a Software Sales Specialist and customer service expert in the dental environment, Maralee acquired unique knowledge in Practice Management, Implementing software, plus taking dental practices chartless, and developed proficiency in all aspects of daily dental operations. She also believes in respect, customer service excellence, commitment and building trust with her peers. Her values are professional as well as personal.
Maralee is a powerful force in the workplace. Her commitment to success, her positive attitude, her energy and her natural mentorship ability all work hand in hand to encourage others to work hard as well ,to achieve success in their goals.
She is inspired by her husband and family. In her free time she likes to hike, camp, snowboard, travel and spend time with her nieces and nephews.