Maralee Miller Practice Management Coach

Maralee is an accomplished dental professional who works hard to build strong working relationships with dental practices. After graduating from the Dental reception course at VCC in Vancouver, BC she soon found herself providing opportunities for professional development with dental offices.

After spending the last 17 years combined experience as a Software Sales Specialist and customer service expert in the dental environment, Maralee acquired unique knowledge in Practice Management, Implementing software, plus taking dental practices chartless, and developed proficiency in all aspects of daily dental operations. She also believes in respect, customer service excellence, commitment and building trust with her peers. Her values are professional as well as personal.

Maralee is a powerful force in the workplace. Her commitment to success, her positive attitude, her energy and her natural mentorship ability all work hand in hand to encourage others to work hard as well ,to achieve success in their goals.

She is inspired by her husband and family. In her free time she likes to hike, camp, snowboard, travel and spend time with her nieces and nephews.

Sonia Gracias IPAC Coach

Sonia is an articulate and personable communicator with a reputation for building and nurturing client relations. She has a 15+ year track record for growing General and Orthodontic offices with both her clinical and management skills. After being exposed to practices that utilized various coaches, Sonia developed a fascination with the field and its teachings. It very quickly became her passion and she is extremely fortunate to have achieved her ultimate career objective of becoming a Dental Professional Coach with TGNA. While she loved working with patients on a one-on-one basis, she believes she can have a positive impact on the experiences of more patients and practitioners in a coaching role.

As a graduate of the Algonquin College Dental Hygiene program in Ottawa, she started her hygiene career in 2005. She also gained her Bachelor’s Degree in Biology in 2003 from the University of Waterloo, where she cultivated her ability to analyze and manage situations logically, using theoretical knowledge as a base.

While practicing dental hygiene, she pursued continuing education and gained skills that helped her implement and manage new policies for Infection Prevention and Control (IPAC) as standards continually changed. She is currently pursuing her international Certificate in Infection Control (CIC) designation from the Certification Board of Infection Control and Epidemiology, Inc (CBIC). She firmly believes that it is her science education coupled with her clinical experience that has given her a unique and essential understanding of what it takes to evaluate, develop, and teach these IPAC standards to ensure they are applicable and effective in a post pandemic community.

Sonia is known to “geek out” on anything related to technology or science. She also loves music, dancing, travel and in her free time practices kick boxing and yoga. Most of all, she enjoys sharing wonderful experiences with her son Nathan, friends and family!

CE Training Modules

In-Person Workshops are paused due to Covid.