Don’t Let Cabin Fever WIN!!

Congratulations, you have made it to week 6 of the COVID-19 shutdown and isolation.

At Transitions Group, our COVID-19 Survival support team is listening and has noticed a shift in attitude during isolation. This shift shows signs of a condition called ‘Cabin Fever’.

Cabin Fever is experienced when a person is stuck at an isolated location or in confined quarters for an extended period of time. Isolation is not a natural state, and for the most part, we are social animals and thrive on social connections with others.

Although Cabin Fever is not a formal psychological condition, the symptoms and emotions are very real. They include decreased motivation, frustration, difficulty concentrating, distrusting others around you, irritability, and restlessness in sleep patterns.

How is the COVID-19 Cabin Fever affecting you? The first step to understanding its impact is to accept that you are showing signs of it. After that, it is essential to create ways to cope and take action to overcome the symptoms.

Suggestions by experts for curing Cabin Fever include setting a routine for your day, staying connected with others outside your home via video and phone conversations. If possible, spend at least 1-2 hours outdoors even if it is in your own backyard. You can garden, ride a bike, or take a walk amongst nature.

One of the best ways to overcome cabin fever is to stimulate your brain with learning something new, mastering an existing skill, and committing to your unique TRAINING goals.

You will never get this time back to focus ON your practice as opposed to being IN the practice. This time is an opportunity to maximize this gift of a great pause and invest in your career, role, and skills or strive to achieve a goal you didn’t have time for (when you were working full time).

Over the next few weeks, our team at Transitions, along with our experts and colleagues, will be providing options for training that are relevant to the dental practice in the areas of leadership, practice metrics, team culture, patient communication, and case acceptance.

The key place to start is to take time to assess and identify how the COVID-19 shutdown has and will impact the dental practice and create a focused plan of what kind of training would be a benefit.

Today’s Cabin Fever Tip from our COVID-19 Survival Guide is to schedule and focus your time to review the Top 10 COVID-19 Practice Metrics below. Analyze, understand, interpret, and formulate a plan of what is most urgent and important in order to be prepared when dentistry returns. You can obtain the data on the metrics below from a variety of sources, including the reporting from your practice management software, any add-on automated software, and the analytical dashboards from your Transitions monitor and coach.

The Top 10 Key Impacted Metrics of COVID-19:

  1. COVID-19 Patient List: The # of patient appointments and the names of the patients, whose appointment were cancelled due to COVID-19 shutdown.
  2. Active Patient Status: The # of active patients and % of unscheduled patients.
  3. Re-Activation Conversion: The # of patients that are overdue 30, 60, and 90 days.
  4. Collections and Accounts Receivable: The total $ amount of AR and the aging status of 30, 60, and 90 days.
  5. Delayed (Lost) Production: The $ of lost production due to shutdown and what is needed to make it up for the year 2020.
  6. Automated Contacts: The # of patients that have their preferred method as electronic e-mail and/or text message contact.
  7. Outstanding Dentistry: The # and $ amount of pending predeterminations and plan for follow up.
  8. Marketing – Digital Footprint Status: What is the activity on your website? Collect data including search engine keywords, # of social media followers, and Google reviews.
  9. Available Practice Hours: The # of hours needed to offer upon return to service the backlog of patients from the COVID-19 shutdown.
  10. Cash Flow: Analyze your temporary BREAK even with the new amounts for postponed and deferred expenses of rent, lab, supplies, and payroll. What essential services payments must be made?

Once you know the status of each metric, then creating an action plan for what to do about it is the next stage. Please reach out to your coach if any support required. Dentistry will be back!!!

Lisa Philp
Chief Visionary Officer
Transitions Group