Hi Lisa,

Thank you again for the awesome presentation… I put my new “tools” to work immediately. It is amazing how much people do change once we have changed ourselves. Listening is a skill, and does take time to learn. I was surprised by just how much I was able to take away from the two days.

My Goal now, is to motivate my team and pass on the positive energy and enthusiasm I gained.

Lisa, the reason for my email is not only to thank you but to inquire how I could get my hands on your book. I thought we would have had one in our collection, but alas no. Thank you in advance for your help with this.

Hope all is well in your “igloo”.