
Hello there,
I wanted to email you both and tell you how beneficial and great Transitions Consulting has been for us at Connor Dental Center in St. Thomas. We have worked with TGNA several times. Our office is in desperate need of help and TGNA has been a lifesaver to us. I know that it has been a big challenge because our staff does not follow through with their transitions tasks, i.e. monthly monitors. TGNA was just with us last week and we are hopefully on the right track this time and will stick with our monthly monitors and daily goals that TGNA has worked with us to set.
Once again I just wanted to let you know how beneficial Transitions has been and how great your team is. We have been very lucky to work with them.
As CEO and founder of Patient News, Wayne Lavery has extensive experience developing effective marketing strategies in the health care provider marketplace.
Over the past 28 + years Patient News has worked with 7500 dental offices, and generated millions of new patients for their clients. Over this time the company has expanded from being a direct mail provider, to services that now include: software, call analytics, staff training, web development, SEO, and social media.
Patient News has been the recipient of many awards including being named a Top 100 Employer for four consecutive years – as compared with more than 70,000 companies across the country. We’ve received multiple awards for graphic design, direct marketing, and our environmental efforts. Our clients give us an NPS (Net Promoter Score) level of 86, putting us in the same company for service as Zappos and Amazon.
Not one to sit still for too long, in his spare time you’ll find Wayne on a mountain bike or ski racing – on his new bionic knees. A good thing the company headquarters has a state-of-the-art gym and spin studio.