Lisa’s delivery of her unique program I found to be extremely valuable. It requires a broad foundation of the communication skills we hope to have our clients take into their respective practices. There are times that she was challenged by her audience, but she brings them back. Not quite the Gordon Ramsey of communications skills thankfully. However, the return swing of “buy-in” is just as dramatic.
I was specifically looking for goal setting for the practices to take away, with time lines. Typically we present Nobel Institute in a power point format on a Thursday night or Friday afternoon. By the time Monday comes around, the one to three things that you hoped they would get from the program have evaporated and it is business as usual. I have also picked up on a couple of simple incentive programs that the Dentist can implement without having the rest of the office privy to the more private information on the practice.