How to Instantly Increase Your Perceived Value Among Patients
Most practices could benefit from dental coaching but not for the reasons they think. Dentists sometimes have a hard time figuring out where they fall short when it comes to perceived value. What do your patients think your time and effort is worth? How can you change it? The solution begins with considering the patient experience. New … Continue reading How to Instantly Increase Your Perceived Value Among Patients→
Even if you hire experienced dental technicians, assistants, and receptionists, they are going to need some training so that they fit right into your office. In fact, their first month or two with you is very important. Training is essential if you want your employees to be engaged and willing to put in the effort … Continue reading Tips to Train New Employees→
According to Statistics Canada, nearly 75% of all Canadians visited a dental professional in the past year, and two-thirds of all residents had some form of dental insurance. With numbers such as these, you may think that dental coaching would not be necessary; however, that is not always the case. How can you tell if … Continue reading 3 Signs your Practice needs Dental Coaching→
The start of Autumn kicks off the season of gratitude! It’s time to reflect on your accomplishments thus far. Take a moment to thank yourself! It’s also important to take a moment to also thank and appreciate your team for all of their hard work. Continuing with the season of gratitude, this season, thank your … Continue reading The Season of Gratitude!→
We love inspiring education and change! This month our team member and Team and Leadership Coach Lori, spent an afternoon working with Dr. Mark Olivito & Associates for their continuing education day! Check out their big smiles! The fall season is upon us and it’s a great time to initiate change in your dental practice! … Continue reading Inspiring Change This Fall Season!→
If you haven’t revisited your practice’s approach to confirming appointments in a few years, now may be the time! Last-minute cancellations and no-shows can leave un-fillable gaps in your schedule. With the right approach and systems in place, we can help minimize this! Phone Calls to Smart Phones: calls to mobile phones are more likely … Continue reading Rethinking Dental Appointment Confirmations→
Team bonding is an important part of any business! This month we brought our TGNA team together for a team dinner and to experience IFly! Check out the fun photos and videos from our team-bonding time together. Team building is one of the most important investments you can make, especially in your dental practice! Don’t … Continue reading Team Bonding with TGNA!→
Why Does Your Practice Need Dental Practice Management Coaching?
Dentists and their assistants can undergo years of training to master their craft. They are aware of the latest technology in their field and work to stay up-to-date with continuing education. However, many of them don’t have the sufficient expertise on how to manage their dental practice efficiently. At TGNA Dental Practice Management Solutions, we … Continue reading Why Does Your Practice Need Dental Practice Management Coaching?→
The fact is that most people aren’t eager to go to the dentist. At TGNA Dental Practice Management Services, we firmly believe that dental professionals should focus on some key methods to create a better experience for their patients. Here are some of our suggestions: • Make sure your front office staff is friendly. How … Continue reading What Do Patients Look for in a Dental Practice?→
Many dentists work long hours and may find themselves overwhelmed and feeling stressed. We at TGNA Dental Practice Management Services, are experts in this industry and know how to help you turn this overwhelm into direction and focus. When your practice runs like a well-oiled machine, it can help you feel motivated about expanding it. … Continue reading Best Practices to Grow Your Dental Practice→
Have you ever thought about what skills you need to make your dental practice a success? If you just finished dental school or a specialized training and you want to make your own career path in dentistry, you must first learn some critical skills to build your dental practice. Here are some of the important … Continue reading Essential Skills for A Successful Dental Practice→
Now-a-days, we search for everything online. From new restaurants to visit, to the weather report and even as far as looking for a new dentist. Your digital footprint is more important now than ever! Research has shown that the mother is often the decision maker in the household. She will do her research and look … Continue reading Your Practice’s Digital Footprint→
Present your case based on the following 6 key steps every time. The uniqueness comes from customizing the case to the individual patient interview answers, listening and what was documented as a result of the interview.
ASKING FOR A DECISION: THE CLOSE ON CASE ACCEPTANCE
Surprisingly, many offices present cases but fail to ask for closure. Whether it’s from fear of rejection, fear of confrontation or just fear of offending someone, they just don’t ask! To be effective you need a great closing question…
When presenting treatment fees, provide the patients with the total cost of care and then hand them a copy of your financial policy and review each option with them. It is often helpful to be prepared to show patients what their monthly payments would be.
Every dental practice has key engines or factors that drive and determine practice health, stability, and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication.
While every practice differs in vision, personality, emphasis, and demographics, all have common “stressors” that prevent or block optimal performance. A common “stressor” that many practices face is the juggling of multi provider schedules…
The role of a Treatment Coordinator is a job description that is having a significant impact throughout North American dental practices. Practices that have a dedicated Treatment Coordinator are experiencing a 15-20% increase in case acceptance.
Dental insurance is a modern day reality that has become one of dentistry’s most commonly expressed challenges, frustrations, irritant, confusion and limiting obstacle to practice operations and growth.