Dental Reception Made Simple, (Nov 19 & 20, 2020)
- Implement greeting and welcoming patients using the five-star service philosophies.
- Learn customer service skills which separate your practice from the competition.
- Improve your patient flow inside the practice
- Overcome cancellation calls and rescheduling of patients
- Manage account receivables and maximize collection at the time of service.
- Scripting for recall calls with action
- Create reactivation program for patients who have fallen through the cracks
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