Case Presentation Fundamentals

Description: Dentistry is a Human Capital profession. In the past, case presentation was a simple problem-solution model. The dentist told the patient what the problem was and how to fix it. The patient respected the doctor as the expert and agreed to care. In today’s world, case presentation is much more complex and requires “comfortable influence”. Ultimately we have chosen a people business, where the goal is to become the patient’s trusted advisor. This involves a multifaceted approach of systems, settings, and communication.
Upon completion of this course the learner will:
  • Understand and be able to apply the important truths of Case Presentation in our world today.
  • Adopt Case Presentation communication skills to help establish a trusting relationship, where patients understand the benefits of treatment.
  • Learn The 6 Fundamental Steps of Case Presentation .
  • Learn how to customize and document a patient interview for increased case acceptance using targeted questions and scripts.