Advanced Hygiene Communication (Jan. 17 & 18, 2019)

Event Description: Communication in hygiene impacts how patients perceive the practice, team and service levels for patient satisfaction. Proper and clear communication in terminology that the patient understands is the key to success. Educational Objectives:                          
  • Implement key words in terms the patient understands
  • Erase the word cleaning from the practice
  • Key phrases for how to present periodontal treatment plans
  • Skills for the prompting assistant who helps to collect the data
  • Engage patient in ownership of their conditions
  • Learn to effectively assess patients by asking the right questions
  • How to learn about the patient’s vision, objectives, challenges and perceived problem
CE Credits:                          14 CE Hours
Refund & Cancellation Policy: All cancellation requests must be submitted in writing. A full refund, less $50.00, non-refundable administration fee per person will apply to all cancellations with 30 or more business days’ notice. Less than 30 business days’ notice-no refund will be issued.