According to Statistics Canada, nearly 75% of all Canadians visited a dental professional in the past year, and two-thirds of all residents had some form of dental insurance. With numbers such as these, you may think that dental coaching would not be necessary; however, that is not always the case. How can you tell if … Continue reading 3 Signs your Practice needs Dental Coaching→
How to Handle Patient Emergencies During the Holidays
If there’s one constant in the Universe, it’s that one (or more) of your patients will suffer an emergency as soon as you head off on vacation. It doesn’t matter if you’re celebrating your 50th birthday or attending your daughter’s wedding. The stars will align to flair up an infection or knock out a tooth … Continue reading How to Handle Patient Emergencies During the Holidays→
The start of Autumn kicks off the season of gratitude! It’s time to reflect on your accomplishments thus far. Take a moment to thank yourself! It’s also important to take a moment to also thank and appreciate your team for all of their hard work. Continuing with the season of gratitude, this season, thank your … Continue reading The Season of Gratitude!→
We love inspiring education and change! This month our team member and Team and Leadership Coach Lori, spent an afternoon working with Dr. Mark Olivito & Associates for their continuing education day! Check out their big smiles! The fall season is upon us and it’s a great time to initiate change in your dental practice! … Continue reading Inspiring Change This Fall Season!→
If you haven’t revisited your practice’s approach to confirming appointments in a few years, now may be the time! Last-minute cancellations and no-shows can leave un-fillable gaps in your schedule. With the right approach and systems in place, we can help minimize this! Phone Calls to Smart Phones: calls to mobile phones are more likely … Continue reading Rethinking Dental Appointment Confirmations→
Summer can be a challenging time for a dental practice. It can be a busy time because patients with kids are out of school and have more availability. Alternatively, things can also be slightly slower, as patients are away on vacation. No matter the case, we have a few tips to help your dental practice … Continue reading Tips for Your Dental Practice During Summer→
Team bonding is an important part of any business! This month we brought our TGNA team together for a team dinner and to experience IFly! Check out the fun photos and videos from our team-bonding time together. Team building is one of the most important investments you can make, especially in your dental practice! Don’t … Continue reading Team Bonding with TGNA!→
Why Does Your Practice Need Dental Practice Management Coaching?
Dentists and their assistants can undergo years of training to master their craft. They are aware of the latest technology in their field and work to stay up-to-date with continuing education. However, many of them don’t have the sufficient expertise on how to manage their dental practice efficiently. At TGNA Dental Practice Management Solutions, we … Continue reading Why Does Your Practice Need Dental Practice Management Coaching?→
The fact is that most people aren’t eager to go to the dentist. At TGNA Dental Practice Management Services, we firmly believe that dental professionals should focus on some key methods to create a better experience for their patients. Here are some of our suggestions: • Make sure your front office staff is friendly. How … Continue reading What Do Patients Look for in a Dental Practice?→
A dental clinic’s reception area should be warm and welcoming. If it looks too clinical and bland, it might make the patients nervous. This is especially true for dental practices that treat children as well. At TGNA Dental Practice Management Services in Burlington, we recommend the tips mentioned below to improve the appearance of your … Continue reading Dental Reception Tips→
Patients today have many options when it comes to dental offices. They don’t hesitate to switch dentists if they’re not satisfied with the quality of services provided. That’s why it is important to provide great experiences to patients from the get-go. At TGNA Dental Practice Management Services in Burlington, we can help! Here are some … Continue reading The Importance of Improving Patient Experience→
The Important Communication Tool in Your Practice, The Phone
The telephone in your practice is one of the most important communication tools that you have. The question is, are you making the best use out of it? Are you truly maximizing the benefits you can from your dental practice’s telephone? Let’s understand why this is important and how it can grow your practice. Did … Continue reading The Important Communication Tool in Your Practice, The Phone→
In the world of dentistry, your patients do not have a true way to evaluate the quality of services you provide. They can’t do this as they don’t have the experience of a dentist or someone in the field to understand the quality of your work. Therefore they must rely on other factors such as … Continue reading Your Practice’s Visual Impression!→
Long-term goals for a dental practice should include building valuable patient relationships. One of the challenges constantly faced, is how to get the patient to say yes to treatment. At TGNA, we work with you to develop these essential business skills. One strategy you can try is to initiate the “why, what and how”. WHY … Continue reading How to Get Dental Patients to Accept Treatment→
Dentist Awareness with Dental Practice Management Solutions
Effectively working on your dental practice management is essential for the dental professional who wants to grow their practice and take it to the next level. The services of dental practices set a good learning apart by running it efficiently and effectively. A Few Dental Practice Management Tips: Hiring the Appropriate Staff One important aspect … Continue reading Dentist Awareness with Dental Practice Management Solutions→
What Can You Learn From a Dental Practice Consultant?
As a dental practice consulting team, we understand that there are many extensions and things to understand about the field of dentistry. A dentist has essentially undergone extensive education to learn the skills of dentistry. However, running a dental practice encompasses many aspects of business and patient care that have not necessarily been studied in … Continue reading What Can You Learn From a Dental Practice Consultant?→
How to Improve the Patients’ Experience at Your Dental Practice?
Few patients are excited as they visit their dentist. Many patients believe that they would be encountering a painful and often expensive experience with a dentist or dental practice. Dental care providers need to look for ways for enhancing patient’s expectations and experience. By focusing on these points, dentists can work towards improving the patients’ … Continue reading How to Improve the Patients’ Experience at Your Dental Practice?→
It’s the most wonderful time of the year! With that being said, it’s also an important time to recognize your patients for their loyalty and business this past year. A personal card or message from the practice wishing them a happy holiday season is a great way to keep your patients engaged. Sending this note … Continue reading A Holiday Thank You!→
It’s the last month of the year and your dental practice should be busier than ever! With many company insurance policies expiring in a matter of weeks, it’s a great time to make calls to your patients and give them a gentle reminder about the time of year. In the new year, their insurance will … Continue reading Last Call: Dental Insurance Reminders!→
Keeping your patients happy should be your number one priority as a dental practice. Spend your time giving your patients quality care will make their experience unforgettable! Here are a few helpful tips to keep them happy: Remember your patients! This makes the experience personable when you remember their names and what is happening in … Continue reading Keep a Happy Dental Patient!→
Now-a-days, we search for everything online. From new restaurants to visit, to the weather report and even as far as looking for a new dentist. Your digital footprint is more important now than ever! Research has shown that the mother is often the decision maker in the household. She will do her research and look … Continue reading Your Practice’s Digital Footprint→
You may think you are treating your patients with the best care possible. However, do you know if you have created an experience for them? One of the biggest misconceptions is that a satisfied patient is a loyal patient. Are you patients leaving your dental practice referring others? Are they writing you a five star review? … Continue reading What is Your Patient’s Experience?→
With the start of August, there is only one month left of summer. This means, fall is just around the corner! The summer season tends to be a quieter time for dental offices. Patients are on vacation or may be occupied with summer plans. Dental appointments may not necessarily be top of mind! If you are … Continue reading Plan for a Successful Fall Season!→
The word of mouth and a raving review can do wonders to boost your referral business. You’ve read hundreds of online reviews to promote something. Although sometimes the reviews are all back to back gleaming (which is better than a negative review), they may not come off as authentic. When a potential patient is searching … Continue reading HOW TO GET THE PERFECT PATIENT REVIEW!→
Numerous studies, and our experience coaching thousands of dental practices, shows that the patient’s perception of a good dental practice and dental provider is founded on how they see and experience your CONFIDENCE.