PATIENTS

PATIENTS

  • The Important Communication Tool in Your Practice, The Phone

      Lisa Philp

    The telephone in your practice is one of the most important communication tools that you have. The question is, are you making the best use out of it? Are you truly maximizing the benefits you can from your dental practice’s telephone? Let’s understand why this is important and how it can grow your practice. Did … Continue reading The Important Communication Tool in Your Practice, The Phone

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  • Your Practice’s Visual Impression!

      Lisa Philp

    In the world of dentistry, your patients do not have a true way to evaluate the quality of services you provide. They can’t do this as they don’t have the experience of a dentist or someone in the field to understand the quality of your work. Therefore they must rely on other factors such as … Continue reading Your Practice’s Visual Impression!

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  • Improve Your New Patient Experience With The Initial Phone Call

      Lisa Philp

    The patient experience is one of the most crucial aspects to maintain a successful dental practice. At TGNA, we will work with your team to attract new patients and ensure their experience is one they will not forget! In turn, this will help to develop new loyal patients to your practice. One of the most … Continue reading Improve Your New Patient Experience With The Initial Phone Call

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  • How to Get Dental Patients to Accept Treatment

      Lisa Philp

    Long-term goals for a dental practice should include building valuable patient relationships. One of the challenges constantly faced, is how to get the patient to say yes to treatment. At TGNA, we work with you to develop these essential business skills. One strategy you can try is to initiate the “why, what and how”.    WHY    … Continue reading How to Get Dental Patients to Accept Treatment

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  • Dentist Awareness with Dental Practice Management Solutions

      Lisa Philp

    Effectively working on your dental practice management is essential for the dental professional who wants to grow their practice and take it to the next level. The services of dental practices set a good learning apart by running it efficiently and effectively. A Few Dental Practice Management Tips: Hiring the Appropriate Staff  One important aspect … Continue reading Dentist Awareness with Dental Practice Management Solutions

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  • What Can You Learn From​ a Dental Practice Consultant?

      Lisa Philp

    As a dental practice consulting team, we understand that there are many extensions and things to understand about the field of dentistry. A dentist has essentially undergone extensive education to learn the skills of dentistry. However, running a dental practice encompasses many aspects of business and patient care that have not necessarily been studied in … Continue reading What Can You Learn From​ a Dental Practice Consultant?

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  • How to Improve the Patients’ Experience at Your Dental Practice?

      Lisa Philp

    Few patients are excited as they visit their dentist. Many patients believe that they would be encountering a painful and often expensive experience with a dentist or dental practice. Dental care providers need to look for ways for enhancing patient’s expectations and experience. By focusing on these points, dentists can work towards improving the patients’ … Continue reading How to Improve the Patients’ Experience at Your Dental Practice?

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  • A Holiday Thank You!

      Lisa Philp

    It’s the most wonderful time of the year! With that being said, it’s also an important time to recognize your patients for their loyalty and business this past year. A personal card or message from the practice wishing them a happy holiday season is a great way to keep your patients engaged. Sending this note … Continue reading A Holiday Thank You!

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  • Last Call: Dental Insurance Reminders!

      Lisa Philp

    It’s the last month of the year and your dental practice should be busier than ever! With many company insurance policies expiring in a matter of weeks, it’s a great time to make calls to your patients and give them a gentle reminder about the time of year. In the new year, their insurance will … Continue reading Last Call: Dental Insurance Reminders!

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  • Keep a Happy Dental Patient!

      Lisa Philp

    Keeping your patients happy should be your number one priority as a dental practice. Spend your time giving your patients quality care will make their experience unforgettable! Here are a few helpful tips to keep them happy:    Remember your patients! This makes the experience personable when you remember their names and what is happening in … Continue reading Keep a Happy Dental Patient!

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  • Your Practice’s Digital Footprint

      Lisa Philp

    Now-a-days, we search for everything online. From new restaurants to visit, to the weather report and even as far as looking for a new dentist. Your digital footprint is more important now than ever! Research has shown that the mother is often the decision maker in the household. She will do her research and look … Continue reading Your Practice’s Digital Footprint

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  • What is Your Patient’s Experience?

      Lisa Philp

    You may think you are treating your patients with the best care possible. However, do you know if you have created an experience for them? One of the biggest misconceptions is that a satisfied patient is a loyal patient. Are you patients leaving your dental practice referring others? Are they writing you a five star review? … Continue reading What is Your Patient’s Experience?

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  • Plan for a Successful Fall Season!

      Lisa Philp

    With the start of August, there is only one month left of summer. This means, fall is just around the corner! The summer season tends to be a quieter time for dental offices. Patients are on vacation or may be occupied with summer plans. Dental appointments may not necessarily be top of mind! If you are … Continue reading Plan for a Successful Fall Season!

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  • HOW TO GET THE PERFECT PATIENT REVIEW!

      Lisa Philp

    The word of mouth and a raving review can do wonders to boost your referral business. You’ve read hundreds of online reviews to promote something. Although sometimes the reviews are all back to back gleaming (which is better than a negative review), they may not come off as authentic. When a potential patient is searching … Continue reading HOW TO GET THE PERFECT PATIENT REVIEW!

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  • MAGIC BULLET FOR PATIENT SATISFACTION

      Lisa Philp

    Numerous studies, and our experience coaching thousands of dental practices, shows that the patient’s perception of a good dental practice and dental provider is founded on how they see and experience your CONFIDENCE.

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