OVERCOME NO SHOWS AND CANCELLATIONS
Course Code: C02
Practice Engine: Capacity
Practice Metric: Downtime %, Available Hours
Designed For: Entire Team (Dentist, Associate Dentist, Hygienist, Assistant or Treatment Coordinator, Office Manager, Admin)
Delivery: 2 Days – Includes DDS Scholar Downtime Management Annual Subscription with Quarterly Review Calls
Synopsis:
In every practice, downtime is a burning issue for everyone. With an appropriately designed program, correct verbal skills from the team, and proper communication on the value of preventive care, you can unlock the mystery and help your patients value your time and honor your cancellation policies. Simplify the mystery of downtime management and discover key strategies to reduce your stress.
OVERCOME NO SHOWS AND CANCELLATIONS
Course Code: C02
Practice Engine: Capacity
Practice Metric: Downtime %, Available Hours
Designed For: Entire Team (Dentist, Associate Dentist, Hygienist, Assistant or Treatment Coordinator, Office Manager, Admin)
Delivery: 2 Days – Includes DDS Scholar Downtime Management Annual Subscription with Quarterly Review Calls
Synopsis:
In every practice, downtime is a burning issue for everyone. With an appropriately designed program, correct verbal skills from the team, and proper communication on the value of preventive care, you can unlock the mystery and help your patients value your time and honor your cancellation policies. Simplify the mystery of downtime management and discover key strategies to reduce your stress.
HYGIENE RETENTION
Retention is the Life Blood of Progress and Growth
Course Code: C04
Practice Engine: Capacity
Practice Metric: Hygiene Retention % – Recall & Retention
Designed For: Entire Team (Dentist, Associate Dentist, Hygienist, Assistant or Treatment Coordinator, Office Manager, Admin)
Delivery: 2 Days
Synopsis:
The retention of patients is key in sustaining and growing a dental practice and the recall systems of keeping patients on their oral health interval is what drives many other facets of a general dental practice. Learn current tried and true solutions and systems to assure your patients are attending their hygiene appointments as needed as opposed to what insurance pays.
PATIENT 5 STAR SERVICE EXPERIENCE
5 Star Patient Experience for Retention
Course Code: C01
Practice Engine: Capacity
Practice Metric: Patient Visits – Patient Experience Flow
Designed For: Entire Team (Dentist, Associate Dentist, Hygienist, Assistant or Treatment Coordinator, Office Manager, Admin)
Delivery: 2 Days
Synopsis:
Build and earn patient loyalty and retention by servicing their needs and wants and satisfying them with an experience as oppose to an appointment. Patient Satisfaction is driven by their perceptions of what makes a good dentist minus their expectations to the service. The common pattern is confidence, empathy, respect and clear communication of treatment and fees.
Course Code: C03
Practice Engine: Capacity
Practice Metric: Number of Treatment Rooms
Designed For: Doctors / Owners / Dental Assistant
Delivery: 2 Days
Synopsis:
An on-site intense Dental Assistant’s Module customized especially for your unique needs. Consistent restorative procedure protocols, time management and organized systems are essential for the successful Dental Assistant to maximize the practice’s productivity while ensuring that patients receive the very best care with improved communication between the DA and the Doctor/Patient and defined systems specific to Dental Assisting
With an education from Harvard Business School, Ryerson University, York University and a background in engineering and business, Firas co-founded Prep Doctors with one vision – to create an inclusive learning space for dentists from all over the globe. Overseeing the business and marketing portfolios at Prep Doctors, Firas ensures that through compassionate and meticulous business strategy, the institute puts dentists first in everything we do. Prep Doctors began as an idea between friends to help dentists get qualified to practice in Canada – with Firas’ entrepreneurial vision, the institute has become Canada’s largest private dental institute and is ever-expanding. His mission is to create as many opportunities as possible for healthcare professionals to thrive and pursue their passion in Canada.