Present your case based on the following 6 key steps every time. The uniqueness comes from customizing the case to the individual patient interview answers, listening and what was documented as a result of the interview.
ASKING FOR A DECISION: THE CLOSE ON CASE ACCEPTANCE
Surprisingly, many offices present cases but fail to ask for closure. Whether it’s from fear of rejection, fear of confrontation or just fear of offending someone, they just don’t ask! To be effective you need a great closing question…
When presenting treatment fees, provide the patients with the total cost of care and then hand them a copy of your financial policy and review each option with them. It is often helpful to be prepared to show patients what their monthly payments would be.
Every dental practice has key engines or factors that drive and determine practice health, stability, and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication.
While every practice differs in vision, personality, emphasis, and demographics, all have common “stressors” that prevent or block optimal performance. A common “stressor” that many practices face is the juggling of multi provider schedules…
The role of a Treatment Coordinator is a job description that is having a significant impact throughout North American dental practices. Practices that have a dedicated Treatment Coordinator are experiencing a 15-20% increase in case acceptance.
Dental insurance is a modern day reality that has become one of dentistry’s most commonly expressed challenges, frustrations, irritant, confusion and limiting obstacle to practice operations and growth.