You may think you are treating your patients with the best care possible. However, do you know if you have created an experience for them? One of the biggest misconceptions is that a satisfied patient is a loyal patient. Are you patients leaving your dental practice referring others? Are they writing you a five star review? … Continue reading What is Your Patient’s Experience?→
With the start of August, there is only one month left of summer. This means, fall is just around the corner! The summer season tends to be a quieter time for dental offices. Patients are on vacation or may be occupied with summer plans. Dental appointments may not necessarily be top of mind! If you are … Continue reading Plan for a Successful Fall Season!→
The word of mouth and a raving review can do wonders to boost your referral business. You’ve read hundreds of online reviews to promote something. Although sometimes the reviews are all back to back gleaming (which is better than a negative review), they may not come off as authentic. When a potential patient is searching … Continue reading HOW TO GET THE PERFECT PATIENT REVIEW!→
Numerous studies, and our experience coaching thousands of dental practices, shows that the patient’s perception of a good dental practice and dental provider is founded on how they see and experience your CONFIDENCE.